At domreg.com.my, we respect our customers and understand that you are concerned about privacy, so we've instituted policies intended to ensure that your personal information is handled safely and responsibly. We also have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information and how you may access some of the data you provide to us.

As we continue to develop our web site and take advantage of technologies to improve the services we provide, this policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. This policy last was updated on January 1, 2006.

If you have any questions about this policy you can click here, contact us by

• Phone: 603-7987 8816
• Fax: 603-7987 8817

or write to:

domreg.com.my Customer Service
D-2-31, Jalan Kuchai Maju 1,
Kuchai Lama
58200 Kuala Lumpur

1. What information do we collect?
2. What are cookies and do we use them?
3. How do we use your information
4. Is my information secure?
5. Can I access my information?
6. We want you to trust us

What information do we collect?

We collect various types of information depending upon how you use our site.

• When you order from us, we collect your name, address, e-mail address, phone number, credit card number (with expiration date) and other information that is not stated here. If you are a registered user and have signed in when you enter this information, it is automatically saved in your Address Book for your ease of reference.
• At Checkout, we collect the above information, as well as a credit card number and a billing and shipping address. If you are a registered user and have signed in before entering that information, it will be automatically saved in your Wallet.
• When you request to be on our mailing list (for e-mail or regular mail), we collect your name, address, e-mail address and phone number. The information gathered will be shared with the domreg.com.my family of companies. We also may share this information with other third parties, including companies with which we have a relationship. At any time, you have the option to remove yourself from our mailing list, or to continue to receive promotional materials from us without having your information shared with third parties for marketing purposes.
• When you register with us we also may ask for additional information (e.g., about your favorite brands and interests) in the section called My Profile, but you have the option not to provide it. We gather this information in order to offer services and promotions that may be of interest to you.

What are cookies and do we use them?

A cookie is a small piece of information sent by a website that is saved on your hard disk by your computer's browser. It holds information a site may need to interact with you and personalize your experience. At domreg.com.my, we use two kinds of cookies, session cookies and persistent cookies.

Session cookies exist only for as long as your browser remains open. Once you exit your browser, they go away. We use session cookies to maintain information we need to have in order for you to shop at domreg.com.my. For example, the Session_ID cookie that we ask your browser to hold retains the ID for your shopping bag. Without the Session_ID cookie, you cannot add merchandise to your bag or make any purchases.

Persistent cookies, in contrast, last from visit to visit; they do not go away when you exit your browser. You can browse our site without accepting a persistent cookie. However, you cannot add merchandise to your bag or make any purchases. You may set your browser options to reject persistent cookies. Alternatively, you can set your browser to notify you when you receive a cookie, which provides you with the opportunity to decide whether you want to accept it or not. In many instances, the "help" button on your browser tool bar will tell you how you can take these steps.

Cookies can be used by a web site to recognize you. But, that does not necessarily mean any personal information is stored in the cookies. At domreg.com.my, we store no personal information about you in the cookies. Anything you choose to tell us about yourself as a registered user (like your address and e-mail address) is stored safely and separately on our secured servers.

domreg.com.my uses pixels, or transparent GIF files, to help manage online advertising. These GIF files are provided by our ad management and email service partners. These files enable them to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie was placed by us, or by another advertiser who works with these partners. The information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address.

How do we use your information

We may use your information in a number of ways, including the following:

• In order to serve you better, we may combine the information you provide us online, in our stores and through our catalogs. We use that information to improve your overall domreg.com.my experience.
• To improve the content on our website. For example, we may use cookies to find out which parts of our site or our products are visited most often.
• To enhance your online shopping experience. For example, we may use it to recognize you and welcome you to the site.
• For marketing and promotional purposes. We send out e-mails and direct mail or catalogs to our customers about products or events that we think may be of interest to them. We also may send you offers for discounts or promotions, new arrivals or new site features. If you do not wish to receive e-mail from us, please click here to unsubscribe.

Is my information secure?

domreg.com.my is committed to doing its best to maintain the security of information collected on its site. To try to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place the appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

To the extent customer information is maintained, it is located on a secured server behind a firewall; it is not directly connected to the internet. The firewall meets recognized industry standards.

Encryption is a process by which a message or information is scrambled while it is in transit to domreg.com.my. It is based on a key that has two different parts, public and private. The public part of the key is distributed to those with whom you want to communicate. The private part is for the recipient's use only. So long as you use a browser that allows for encryption, when you send personal information to us, you use a public key to encrypt your personal information. If your information is intercepted during the transmission, it is scrambled and very difficult to decrypt. Once we receive your encrypted personal information, we use the private part of our key to decode it.

Can I access my information?

• If you are a registered user of domreg.com.my, you can update your information.
• If you would like to email our Customer Service Department please use the Enquiry Form and select the appropriate subject line from the drop down menu.
• Questions regarding your charge account can be forwarded to our Credit Customer Service Department. Please use the Enquiry Form and select the appropriate subject line from the drop down menu.

We want you to trust us

Your confidence in the domreg.com.my experience is our highest priority. If you have any concerns about privacy and security that have not been answered in the above policy, please contact us and we'll do our best to answer your questions and put your mind at ease